Privacy Policy
This Privacy Policy explains how Philmex (“we”, “us”, “our”) collects, uses, and manages personal information in accordance with the Australian Privacy Principles.
Who We Are
Philmex operates this website and can be contacted at info@philmex.com.au.
Personal Information We Collect
We collect personal information that you voluntarily provide when submitting an enquiry through our website. This may include:
- Name
- Company name
- Email address
- Phone number
- Message content
We may also collect limited technical information when you visit our website, such as browser type and IP address.
How We Collect Information
Personal information is collected:
- Directly from you via contact forms
- Automatically through essential website cookies
Purpose of Collection
We collect and use personal information solely to:
- Respond to enquiries
- Conduct business discussions
- Manage communications related to our products or services
We do not use personal information for unrelated purposes.
Disclosure of Personal Information
We do not sell or trade personal information. Information may be disclosed only where required by law or to service providers assisting with website or email operations.
Some service providers used to operate this website or email systems may store data outside Australia. Where this occurs, reasonable steps are taken to ensure compliance with Australian privacy obligations.
Cookies
This website uses essential cookies required for basic functionality and security. You can control cookie settings through your browser.
Data Storage and Security
While we take reasonable steps to protect personal information, no method of transmission or storage is completely secure.
Data Retention
Personal information is retained only for as long as necessary to fulfil the purpose for which it was collected, including ongoing business records, legal, accounting, and compliance obligations.
Access and Correction
You may request access to, or correction of, your personal information by contacting us at info@philmex.com.au.
Complaints
If you believe your privacy has been breached, please contact us.
Changes to This Policy
This Privacy Policy may be updated from time to time. The current version will always be published on this website.